We have spaces behind our building, just off Abbey Lane, SN1 3FE. They are marked 165 C, 165 G & 165 K. Details of how to find us are in our Arrival Instructions, or follow Directions on Google.
You have up to 60 minutes to solve all of the puzzles and escape the game, we also allow 15 minutes either side of your booking for briefing, pictures and getting to know you. So you should be with us for approximately 90 minutes.
Our pricing works on a sliding structure, the more people in a single experience the cheaper it is per person. Please follow the BOOK NOW link to see our current prices. If you have a large group and wish to book multiple rooms across multiple sessions, please contact us via e-mail with details of your group size and when you would like to play.
We can host a maximum of 13 guests per hour across our two escape rooms. For larger groups we can arrange to have multiple games played back to back or even staggering the arrival of teams. We are flexible, please contact us directly via email swindon@cryptologyrooms.co.uk or by calling us on 01793 523902
No, we do not have an enforced minimum age. However, we suggest ages 8 and up due to the complexities of the puzzle content and request that any young players are made fully aware of the theme and setting of the game. Any groups with children under the age of 16 will require an adult to attend with them to make sure they get the most out of the experience and to avoid unnecessary damage to our games.
Everything you need to solve the puzzles and escape the room are inside the game, all you need is a can-do attitude and to do your best to interpret the puzzles. If you get stuck for too long, all of our games include a clue system and your Game Master will offer hints to help you through anything you're finding tricky.
Yes, all of our rooms have an emergency exit procedure, so you can easily leave if you need to. These are unique to each game and fully explained as part of your briefing before the game begins.
We do not allow any filming or photography in the rooms as we do not want secrets leaked which could spoil future guests' enjoyment. There is a team photo opportunity at the end of your game.
We have hosted Stag & Hen parties, birthdays and even a few engagements in our escape rooms. The short answer is YES, we will help to make your occasion even more special. Please contact us by e-mail swindon@cryptologyrooms.co.uk or call us on 01793 523902 with your request.
Yes, please call our office on 01793 523902 and one of the team will adjust your booking. If you have someone join your group at the last minute they can pay on arrival but please consider the maximum room capacity will be enforced.
No, our room capacities are based on the physical space in the rooms and the content of the puzzles. If you have more guests than the maximum capacity you will need to book multiple rooms and split your team.
If you're looking to play today we ask that you give us a call on 01793 523902 and one of our team will check if we can run your game on short notice. Occasionally we may use a quiet period to repair or decorate the escape rooms, so by calling us we can check that everything is place and ready to go.
You must book in advance for your slot and you can use the website to do this. Most cards are accepted online. If you need to pay for an extra player on the day, we only accept card payments and most are accepted.
Each of our booking slots includes 15 minutes for your briefing for the room. Please arrive on the time your booking slot is made for. If you arrive too early, we may be resetting the room from the previous group. If you are running late, please let us know as soon as you can. If you arrive too late on a busy day, we will need to deduct time off your room.
We can issue a full refund or reschedule your booking with one week’s notice. We can provide a 50% refund with 48 hours notice. Our best advice is to contact us so we can sort it all out.
For everyone's safety and enjoyment, no alcohol or drugs are allowed at Cryptology. We reserve the right to refuse entry or remove anyone suspected of being under the influence.
The gift vouchers can be used to purchase anything at Cryptology. Please email or call to redeem your voucher. They can be used as part or complete payment.
When you purchase your gift voucher you must you must input your email address. This is where the gift vouchers will be sent, if you require them emailing or posting elsewhere, please get in touch.
We aim to create and send your gift voucher within 24 hours of your purchase for email vouchers and be placed in the letterbox within 72 hours for postal vouchers.