They are immersive adventures and there are many variants but the basic premise is almost always the same: you and your team will be locked in a room and will have 60 minutes to make your escape and achieve other goals. You’ll do this by working together, following clues, solving puzzles, and cooperating. Cryptology is unique in that you will really feel like you’re stepping into another world as you meet our fantastic Games Masters and complete unique goals in every game.
Cryptology is not just about escaping and our games rarely play out in one simple room. You’ll be immersed into an adventure of your choice and will have unique goals and choices in every game. Then the games themselves will unfold before you as you discover secret areas and hidden rooms. You’ll also be entertained by our fantastic team as they guide you through the games.
Every game has different goals that will be clear once you enter. Using logic and cooperation you’ll be challenged and will be doing anything from disarming a bomb to uncovering as many ancient relics as possible. Oh, and trying to escape of course. Work quickly and cooperate with your team to get the greatest success possible before your time is up.
Although the door is locked with a magnet there is always an emergency exit button so you can always leave. Also, if an emergency should occur then all doors will automatically unlock and you will be evacuated by the staff. There is also always be a member of staff monitoring your game.
The rooms are very immersive and therefore our time is taken in providing an exciting experience for our guests. Therefore, if you are ringing and there is no answer, it's more than likely we are doing just this. Please leave a text or answer phone message with the best way to contact you and we will get back to you as soon as possible, or pop us an email via the contact form.
The easiest method is to book via the booking & pricing page for your desired location. Simply look at the date you wish to attend and see if there are any slots free on that day. However, if you prefer a more human touch, please feel free to give us a call.
The free slots are available via the booking page and you're welcome to pop by and pay for a free slot. Alternatively you can contact us and we will be happy to try and accommodate you.
If you are playing one of the rooms, expect the experience to last 75 minutes from start to finish. Once you are in the room you have an hour to complete it. There is a small briefing and some post-escape-analysis. If you are playing one of our tours, it can take as long as you need it to take. However, it usually takes between 2 and 3 hours, depending on how quick your legs carry you and how fast your minds work together. If you have booked this experience for later in the day, you must be back at Cryptology for 7:30pm.
Each of the booking slots includes 15 minutes for your briefing for the room. Please arrive on the time your booking slot is made for, as if you arrive too early, we may be resetting the room from the previous group. If you are running late, please let us know as soon as you can. If you arrive too late on a busy day, we will need to deduct time off your room.
We can issue a full refund or reschedule your booking with one weeks' notice. We can provide a 50% refund with 48 hours' notice. Our best advice is to contact us so we sort it all out.
There are unisex WCs but they are up several flights of stairs and may not be anywhere near your game. We would suggest using a WC before arrival at Cryptology. If you have any special requirements, please contact us.
The first rule of thumb is, have you searched everywhere? Is there anything you may have dismissed? We are close to hand should you be stuck, however, we do not want to take the enjoyment away so will offer hints rather than answers.
Your name, email address and telephone number will not get passed to anybody else. We do not sell your details on. At the end of the event we will ask if you would like your picture taken as a group so we can use this for our marketing material. We will be happy to supply you the images we take. If you do not want appearing online, you only need to let us know.
The gift vouchers can be used to purchase anything at Cryptology. Please redeem use the unique code on the voucher in our checkout, contact us by email, or give us a call. They can be used as part or complete payment.
For postal vouchers, you must give the name and the address of where you want these sent to. For email vouchers, the name and email address of where these are to be sent.